Privacy Policy
PT to YOU Privacy Policy
This Privacy Policy governs how PT to YOU Pty Ltd (“we”, “us”, “our”, or “Trainer”) collects, uses, discloses, and protects your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). It also forms part of our Terms of Service, which you can view at www.pt2you.com.au/terms-and-conditions. By engaging our services or using our website, you agree to the terms outlined in this Privacy Policy.
1. Collection of Personal Information
We collect personal information that is necessary to provide our fitness and wellbeing services.
This may include your name, contact details, date of birth, gender, health information, and payment details. Information may be collected via our website, mobile applications, email, or during consultations. We also collect data automatically, such as IP addresses, browser type, device information, and site usage analytics through cookies and similar technologies.
2. Use of Personal Information
Your information is used to deliver services, process payments, manage bookings, respond to enquiries, and personalise your experience. We may also use de-identified data for analytics and service improvements. We will not sell or rent your information. We only disclose information to third parties when necessary for service delivery (such as payment processors) or when required by law.
3. Behavioural and Communication Boundaries
All communication with PT to YOU and its representatives must remain professional, respectful, and
relevant to the services provided. Unsolicited, inappropriate, or excessive contact — including off-topic personal communication, harassment, or attempts to establish personal relationships outside the service context — may result in immediate termination of services in accordance with our Terms of Service. We reserve the right to retain relevant correspondence to protect our business and staff, and to demonstrate compliance with professional standards.
4. Data Retention
We retain client data, including booking history, session notes, and communications, for up to 12 months after termination of services. After this period, data is securely deleted unless required for legal, regulatory, or legitimate business purposes.
5. Security
We implement appropriate physical, technical, and administrative safeguards to protect your data from unauthorised access, alteration, or disclosure. While we take all reasonable steps, no online transmission is 100% secure, and you provide information at your own risk. You are responsible for maintaining the confidentiality of your login details and notifying us promptly if you suspect any unauthorised access to your account.
6. Access and Correction
You may request access to or correction of your personal information at any time by contacting us
at lisa@pt2you.com.au. We may require identity verification before processing such requests.
7. Consent and Acknowledgement
By using our services, website, or participating in our programs, you acknowledge and consent to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy and agree to abide by our Terms of Service. You also acknowledge that PT to YOU reserves the right to terminate services if communications fall outside agreed professional boundaries.
8. Contact
If you have any questions about this Privacy Policy, wish to access your data, or raise a concern, please contact: Lisa Marshall, Director PT to YOU Pty Ltd Email: lisa@pt2you.com.au Address: PO BOX 70, Dayboro QLD 4521
9. Images and Media
PT to YOU may collect photographs and video recordings during classes and events for promotional and marketing purposes. These images may be published on our website, social media channels and other marketing materials. Participants may opt out by notifying PT to YOU.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The most current version will always be available at www.pt2you.com.au/privacy-policy.